Our Hotel Policies, Term & Conditions

Tariff and Charges

• Deluxe Room @4500 Per Night
• Executive Room @5500 Per Night
• Airport Transfers @1500 Per Car

Term & Conditions

Check-In and Check-Out:

• Check-in time: 12:00 PM
• Check-out time: 11:00 AM
• Early check-ins and late check-outs are subject to availability and may incur additional charges.

Reservation Policies:

• Reservations can be made through our website or by contacting our reservations team.
• A 50% deposit is required to confirm your reservation.
• Additional charges may apply for extra guests or services.

Guest Conduct:

• Please adhere to our code of conduct to ensure a pleasant environment for all guests.
• Illegal activities and disruptive behaviour are strictly prohibited.

Lost or Stolen Items:

• We recommend using the in-room safe for valuable items.
• The hotel is not liable for lost or stolen items.

Liability:

• The hotel is not responsible for injuries or damages to guests or their property.
• The hotel is a non-smoking property. Smoking is only permitted in designated areas.

Privacy and Data Protection:

• We respect your privacy. Please review our privacy policy on our website for more information.

Accepted Payment Methods:

We accept the following payment methods: Visa, MasterCard, American Express, Discover, and UPI, Account transfer etc.

Payment Security:

Your payment information is secure with us. Our website employs SSL encryption to protect your personal and financial details during the payment process.

Currency Information:

All transactions are processed in INR. Please note that currency conversion fees may apply.

Payment Confirmation:

Upon successful payment, you will receive a confirmation email with details of your transaction. Please keep this confirmation for your records.

Failed Transactions:

In the event of a failed transaction, please double-check your payment information or contact our customer support for assistance.

Refund Policy:

Cancellation and Refunds:
Cancellations made at least [7] days prior to the check-in date will receive a full refund.
Cancellations made within [3] days of the check-in date will incur a [50]% cancellation fee.
No refunds will be issued for cancellations made within [2] hours of the check-in time.

Refund Processing:
Refunds for eligible cancellations will be processed within 5 business days via the original payment method.

Non-Refundable Fees:
Certain fees, such as booking fees or service charges, may be non-refundable. Please review your reservation details for specific information.

Refunds for No-Shows:
No-shows will be charged the full amount, and refunds will not be issued.

Refund Inquiries:
For refund inquiries or concerns, please contact our customer support at info@rsglobalindia.com or +91 9873076146.

Refund Eligibility:
Refunds are subject to the terms and conditions outlined in our [Cancellation Policy]. Please review this policy for detailed information.